Frequently Asked Questions
Everything you need to know about shopping with Brilliant Minds.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Are your products ethically sourced?
At Brilliant Minds, quality and ethics go hand-in-hand. we partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer bulk or corporate discounts?
We do. For orders exceeding 20 units, please contact our dedicated support team at [email protected] to discuss custom pricing and bulk shipping options.